FAQs

1. What products do you sell?

We specialize in premium men’s and women’s ethnic fashion, including groom sherwanis, bridal lehengas, formal dresses, party dresses and wedding wear collections.

📏 2. How do I choose the right size?

we have a size chart published on website for men and women. We recommend checking measurements carefully before placing an order. Custom sizing is also available for select outfits. For custom size please contact us on Whatsapp or Email for more help.

✂️ 3. Do you offer custom stitching or made-to-order outfits?

Yes, our Sherwanis and bridal dresses or men's wear and Women's Wear are available as made-to-order with customization options including size, color, and embroidery changes.

🚚 4. How long does delivery take?

  • depend on outfit nature like hand work, embroidery, styling, fabrics etc
  • Sherwani and Men's Wear : 4–6 weeks
  • Bridal Dresses and Women's Wear  6 to 8 weeks
    Delivery time may vary depending on design and location.

🌍 5. Do you ship internationally?

Yes, we offer worldwide shipping, including USA, UK, Canada, Dubai Australia etc and other countries.

💳 6. What payment methods do you accept?

We accept payments through trusted online payment gateways, Paypal through Xoom ,Bank Transfer, Remitly etc

🔁 7. Can i modify my order after placement?

within 24 hours of order placement and payment transfer order modification is possible

🧵 8. Are the dress designs handmade?

Yes, mostly of our outfits feature hand embroidery, zardozi work, and traditional craftsmanship, others are thread and sequins embroidered ensuring premium quality and authenticity.

📦 9. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or whatsapp to monitor your delivery.

🎨 10. Can I request for color or design changes?

Yes, customization requests can be made depending on the design. Please contact our support team before placing your order. we can add sleeves in any sleeveless dress. we can modify neckline. We can do changes you want anywhere in dress just discuss with us on whatsapp or email and we will guide you.

11. Can I return the dress?

Unfortunately, since all these dresses are custom made and are subject to perfect fitting and minor/some customization there is no return policy.

📞 12. How can I contact customer support?

You can reach us via:

  • Email: 
  • WhatsApp: 

13. What is the ordering process?

visit our website and select your favorite products then share with us their SKU or pictures on Whatsapp or email. if ,price not mentioned then contact us on Whatsapp or email for price and details. provide us pictures of products you are interested or their SKU and we will guide you further for order placement method and payment transfer.

14. What is the method of changing shipping address?

You can change your shipping address by contact us on email or Whatsapp

15. Are orders taken on phone call or via WhatsApp by you?

yes why not

14. How to know the status of order?

Contact us on Whatsapp or email

15. Do you charge separately for delivery or it's added already in the prices?

We charge separately for delivery according to weight and volume of product and prices are exclusive of delivery charges